Important Update for U.S. Customers – Import Duties & Fees

Important Update for U.S. Customers – Import Duties & Fees

Effective date: August 29, 2025

The U.S. government has removed the De Minimis $800.00 exemption for all commercial imports. As a result, every shipment from the European Union (EU) to the United States is now subject to U.S. Customs duties and applicable fees, regardless of order value.

How duties are applied

  • Products of European Union origin: a minimum 15% duty applies.
    • If the standard Harmonized Tariff rate for a product is lower than 15% (e.g., 10%), at least 15% will be charged.
    • If the standard rate is higher than 15% (e.g., 20%), the higher rate will apply.
  • Mixed-origin or special materials: Items containing components from non-EU countries or materials such as copper or aluminum may incur different tariffs as determined by U.S. Customs.

Additional processing fee

Starting September 2025, UPS applies an International Processing Fee of €2.35 per shipment to cover the required customs handling procedures for all exports from the EU to the U.S.

What this means for you

  • Duties, taxes, and customs fees are paid by the recipient and collected by U.S. Customs or the carrier.
  • Elenianna continues shipping from the EU to the U.S. via UPS: Express Plus, Express, Express Saver, Expedited & Worldwide Express Freight.
  • Delivery times may vary due to customs processing in the U.S.

Tips before you order

  • Consider the estimated duty rate for your product category (HS/HTS code).
  • Ensure the shipping address and contact details are accurate to avoid clearance delays.
  • Track your shipment and respond promptly to any customs or carrier notifications.

FAQ

Who charges the duty?
Duties and fees are assessed by U.S. Customs and may be collected by the carrier on their behalf.

Is my order total on elenianna.com inclusive of duties?
No. Import duties, taxes, and customs fees are not included at checkout and are the customer’s responsibility.

Can I refuse to pay duties?
Refusal may lead to returns or abandonment. Shipping costs and fees are non-refundable; additional charges may apply.

Do these rules affect shipping availability?
No. We continue to ship from the EU to the U.S. with the services listed above.

We’re here to help

If you have any questions about your order or customs clearance, please contact our support team.

This information is provided for customer guidance and may be updated if regulations change. The final duty and fee assessment rests with U.S. Customs for imports from the EU.